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How and when to contact NYPD and NYC

Each Sector of the 25th Precinct now has two dedicated officers (in addition to the normal Precinct-wide resources).  The officers are known as Neighborhood Coordination Officers, described by NYPD as follows:

“Neighborhood Coordination Offices, or NCOs, are your local problem solvers. They spend all their working hours within the confines of their assigned sectors, actively engaging with local community members and residents. They get to know the neighborhood, its people, and its problems extremely well.”

Most of our HNBA members are in Sector C (“Charlie”) and you can find the  names and contact details of our NCOs via this link:

In addition to any direct outreach to NCOs, as we constantly remind ourselves at HNBA meetings, it is vital that we report issues to the City via 311 and where appropriate 911, otherwise the City won’t allocate resources to us.    NYC places a very high reliance on statistics, and if we don’t report issues, they won’t get into the statistics, and won’t make it into budget decisions.  Noise, rats, graffiti, broken sidewalks, illegal dumping and homeless assistant are all examples of 311 issues (although graffiti in progress might justify a 911 call).

The easiest way for most of us to submit a 311 report is via the mobile app:


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